![]() ![]() Note that they may be connected to the same bus, even though they appear to be physically separate. NB: You may have more than one FireWire port on your computer.If you have any other FireWire devices connected, try disconnecting them, as they may be restricting the FireWire bandwidth too much if connected on the same bus.Try using the other FireWire port found on the back of your Saffire product, and also try different ports (if you have more than one) on your computer.Check that the FireWire cable is connected properly.Check that you have the latest software/firmware drivers from our website.Follow through it one step at a time until your issue is resolved, as it may not be necessary to carry out all the pointers. Use this article as a starting point to troubleshooting your issues. ![]()
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